Olá. Na última atualização recebi a mensagem: “Um dos seus módulos falhou na verificação e foi desativado. Por favor, reative ou entre em contato com o suporte.” Não consigo nem inserir o número da compra.
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Olá. Na última atualização recebi a mensagem: “Um dos seus módulos falhou na verificação e foi desativado. Por favor, reative ou entre em contato com o suporte.” Não consigo nem inserir o número da compra.
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Olá.
Por favor, tente reativar o módulo, caso ele tenha sido desativado devido a falha na verificação do licenciamento.
why are you not responding over the ticket ? Ticket #36398
Add ReplyHello.
If you have an active support – you will receive a reply by a support operator under the timeframe of the support policy, as mentioned in the Support tab of the item’s page.
The API mod for Ultimate is good and it works well. No problems with it at all, functionality wise. But there's a major conflict with their webhooks module. If you have both installed and activated, and only deactivate/uninstall the API module, when you try to install/activate the updated mod, you’ll get a server error. You need to uninstall and deactivate BOTH mods before updating one of them. So overall: it's a good product and works well, but there's a conflict with their webhooks mod that needs to be fixed.
Add ReplyHello.
We just attempt what you claim as an issue, but we were not able to verify it. Both modules work just fine together, without any issues or server errors.
If you face a support issue, we strongly advise you to work things under a support ticket. Team will help you.
I have this error with the new version, I just updated and I can’t activate: One of your modules failed its verification and got deactivated. Please reactivate or contact support
Add ReplyHello and thank you for your comment.
As its sales here, we are not able to answer at your technical question. Details regarding this item’s support can be found at the “Support” tab of its sales page. Please raise a New Support Ticket request for the technical issue you are facing at your local instance, through item’s secure support portal. From your message, it seems that you are facing a technical issue at your CRM.
Our support team’s response time is also mentioned in the same tab.
Thank you.
Hey, adding lead from API doesnt send me the email from perfex. any idea why?
Add ReplyPlease open up a support ticket within support area, so team can help you at your technical question.
Its sales here, we are not familiar with technical information, sorry.
Please open up a support ticket within support area, so team can help you at your technical question.
Its sales here, we are not familiar with technical information, sorry.
Hello team, In the upcoming update, please update the positions where authorization_token is loaded to Authorization_Token. Change from $this->CI->load->library(‘authorization_token’); to $this->CI->load->library(‘Authorization_Token’);. Currently, this error on some servers will report that the class Authorization_token cannot be loaded. Regards,
Add ReplyThank you for your suggestion. I just forwarded it to the developers, so it can be evaluated.
Post is to create new projects , we need just re get the information. we have made modification on the module to fetch the information. I have created a ticket as well to support.
Add ReplyAll available endpoints/parameters of the current version can be found at the online documentation of our item – Please give it a check.
Regarding your support request, our engineers will respond to it.
Thank you
I just updated to latest version and when I go to activate, I am getting a message that states “One of your modules failed its verification and got deactivated. Please reactivate or contact support”
Add ReplyHello.
It sounds like something is going wrong at your installation – please raise a support ticket within clients area so our developers can take a look at the local issue you are facing.
Awesome extension, saved me ton of hours. I was wondering if there is a way to assign a task to a user while it is being created . Similarly to how we assign it to the project.
Add ReplyThank you for your kind words.
This is something currently added to our to-dos, however, no ETA is provided.
This great plugin solves us a lot of pain. Everything is working fine and the developer is offering a fast and reliable support. With this API perfex CRM is worth a lot of more!
Add ReplyThank you for your feedback.
Presales: if pay , will share with a sample code for using with PHP ? for each method: GET,PUT,POST,UPDATE ? urgent
Add ReplyHello.
We do not provide customized snippets for your custom requirements. Thats something you need to do with the help of your developer.
Hi there. In the last update i have received the message: “One of your modules failed its verification and got deactivated. Please reactivate or contact support.” I cant even insert the purchase number.
Add ReplyHello.
Please attempt to reactivate the module, if it was deactivated due to licensing verificaiton failure.
+2 for task assignement. It’s indeed very important. Could please give an ETA on this feature ? Is it already live ? Thanks
Add ReplyHello and thanks for the upvote.
There’s no ETA but we will update this comment, once this feature is added to the backlog.
task creation API not woking URL/api/tasks?name=test1211&startdate=8/07/2024: 1:55pm { “status”: false, “error”: { “name”: “The Task Name field is required.”, “startdate”: “The Task Start Date field is required.” }, “message”: “ The Task Name field is required. \n The Task Start Date field is required. \n” } Ihave put Task Name and Task Start Date
Add ReplyHello and thank you for your comment.
As its sales here, we are not able to answer at your technical question. Details regarding this item’s support can be found at the “Support” tab of its sales page. Please raise a New Support Ticket request for the technical issue you are facing at your local instance, through item’s secure support portal.
Our support team’s response time is also mentioned in the same tab.
Thank you.
This is getting frustrated I have already put in a ticket… { “status”: false, “error”: { “name”: “The Lead Name field is required.”, “source”: “The Source field is required.”, “status”: “The Status field is required.” }, “message”: “ The Lead Name field is required. \n The Source field is required. \n The Status field is required. \n” }
Add ReplySounds like you are not parsing the necessary data in the correct fields – please bare for a support ticket reply by the support team, they’ll provide the needed and accurate technical reply to your issue.