18 comments found.
theithubz
When we can count on Gemini flash and all the capacity that this model provides. It would be much better to be able to have all the current functionalities with this model, which is also free.
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When we can count on Gemini flash and all the capacity that this model provides. It would be much better to be able to have all the current functionalities with this model, which is also free.
SoftServeSolution17
Auther
Hi,
We already support Gemini model, user can select it for templates and chatbots dynamically.
alizaabubkar
Documentation – GA4 Setup, Step 16: ”...and Google Service Account Credentials and click save” - what to write in this field: JSON file name or account email from JSON file?
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Documentation – GA4 Setup, Step 16: ”...and Google Service Account Credentials and click save” - what to write in this field: JSON file name or account email from JSON file?
SoftServeSolution17
Auther
HI,
That will be your json file name as it, like xyz. json, make sure to upload it into right folder as explained in the next step there.
ScriptMaster
Por exemplo, se eu criei anteriormente o plano GOLD com um preço anual de $60 e já tenho 100 membros. Então mudo o plano GOLD para um preço mensal de US$ 20. Esta mudança afetará os membros existentes ou os membros existentes permanecerão no plano anual?
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Por exemplo, se eu criei anteriormente o plano GOLD com um preço anual de $60 e já tenho 100 membros. Então mudo o plano GOLD para um preço mensal de US$ 20. Esta mudança afetará os membros existentes ou os membros existentes permanecerão no plano anual?
SoftServeSolution17
Auther
Oi,
Sim, afetará os usuários que já estão inscritos durante o próximo ciclo de renovação, que ocorrerá após um ano. Melhor ocultar o plano e criar um novo do que alterar a frequência do plano com assinantes existentes.
Assinger
Hi SoftserveSolution , Can you add a way to see the progress when we add a file during the chat? Right now I can’t see if the file is uploaded or not and sometimes when I add a message it invent things that have nothing to do with file I uploaded “so I guess the file didn’t get uploaded”.
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Hi SoftserveSolution , Can you add a way to see the progress when we add a file during the chat? Right now I can’t see if the file is uploaded or not and sometimes when I add a message it invent things that have nothing to do with file I uploaded “so I guess the file didn’t get uploaded”.
MaryamIjaz
Hello, after updating version 5.6 the site stopped opening, it gives error 500. We did everything according to the instructions. What could be the question? Did you say that some other file should be replaced?
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Hello, after updating version 5.6 the site stopped opening, it gives error 500. We did everything according to the instructions. What could be the question? Did you say that some other file should be replaced?
SoftServeSolution17
Auther
Hello,
It’s hard to say without logs, since we, for our part, have not seen any problems with the update, we follow the same instructions that we ourselves wrote for each update. Open the support case here with details: – if you need anything, the necessary logs are here: storage/logs/laravel.log
Iqra
Good morning ,i’ve got pre sell question , are you able to do custom theme for front end ?
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Good morning ,i’ve got pre sell question , are you able to do custom theme for front end ?
SoftServeSolution17
Auther
Hi,
Depends on the level of customization, reach out to us via our profile page with further details.
umer474
For example, if I previously created the GOLD plan with an annual price of $60 and already have 100 members. Then I change the GOLD plan to a monthly price of $20. Will this change affect the existing members, or will the existing members remain on the annual plan?
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For example, if I previously created the GOLD plan with an annual price of $60 and already have 100 members. Then I change the GOLD plan to a monthly price of $20. Will this change affect the existing members, or will the existing members remain on the annual plan?
SoftServeSolution17
Auther
Hi,
Yes it will affect users that are already subscribed during their next renewal cycle which will be after one year. Better to hide the plan and create a new one than changing the frequency of the plan with existing subscribers.
Haseebidrees
I have a question: Can I add other languages? For example, Vietnamese language? Thank you!
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I have a question: Can I add other languages? For example, Vietnamese language? Thank you!
SoftServeSolution17
Auther
Hi,
If you are referring to the text generation, then I’m not sure if OpenAI supports Vietnamese at this moment, initially we had 35 languages, but after testing we had to remove 7 of them as OpenAI simply ignored them.
Dilawarkashif
If a customer uses a 50% discount Coupon, will they continue to receive a 50% discount next month or will it return to the original price?
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If a customer uses a 50% discount Coupon, will they continue to receive a 50% discount next month or will it return to the original price?
SoftServeSolution17
Auther
Hi,
No, it will be applicable only to first charge. And discount is applicable to prepaid and lifetime plans only, which are one time payments anyways.
urbanpules
I have some question as bellow? 1. If I purchased this all the feature will available or I need to build it? 2. Your people will support me for install it and configuration? 3. Does any core function for the future to using it?
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I have some question as bellow? 1. If I purchased this all the feature will available or I need to build it? 2. Your people will support me for install it and configuration? 3. Does any core function for the future to using it?
SoftServeSolution17
Auther
Hi,
1 – to have access to all current features like extensions, you need to get an Extended license
2 – with extended license we provide free installation on cpanel/plesk panels, configurations of cloud vendors are up to you as they require your personal info and credit card info during registration with them
3 – not sure what you mean,
Rida
can i use my regular and extended license on 2 domains?
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can i use my regular and extended license on 2 domains?
SoftServeSolution17
Auther
Hi,
Yes you can, they are your licenses, and can be used on different distinct domains.
Musfirah
Hi Team
Will the script run on the latest version of MariaDB?
Current Version: Server version: 10.6.18-MariaDB – MariaDB Server
Just want to know since we have just changed and updated our dedicated server which is now running MariaDB
Thanks
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Hi Team
Will the script run on the latest version of MariaDB?
Current Version: Server version: 10.6.18-MariaDB – MariaDB Server
Just want to know since we have just changed and updated our dedicated server which is now running MariaDB
Thanks
Musfirah
Hi,
MariaDB is backwards compatible with MySQL for the most part, so there shouldn’t be any issues. You can try it out.
firstwebmaker
Can clients add their own API Keys or is this only available if we use only our API keys?
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Can clients add their own API Keys or is this only available if we use only our API keys?
SoftServeSolution17
Auther
Hi,
Of course they can, that is why we have added personal API feature for Openai and rest of the AI services
bollywood
I am getting an error that the extensions cannot be used on free subscription. We have set up a employee plan that is free, but photo studio, AI video does not work. Also, is there any documentation on how to use these extensions. Thank you in advance.
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I am getting an error that the extensions cannot be used on free subscription. We have set up a employee plan that is free, but photo studio, AI video does not work. Also, is there any documentation on how to use these extensions. Thank you in advance.
SoftServeSolution17
Auther
Hi,
Make sure that you have an Extended License and you have enabled them in your subscription plan
asadali17
In User Management List From Admin Panel there is option of deleting users, But you should make a condition that no one can accidently delete its admin user, because now any admin can delete its own admin user and after deleting they will be in space…. so you should prevent that admin user can’t be deleted in any manner
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In User Management List From Admin Panel there is option of deleting users, But you should make a condition that no one can accidently delete its admin user, because now any admin can delete its own admin user and after deleting they will be in space…. so you should prevent that admin user can’t be deleted in any manner
SoftServeSolution17
Auther
Hi,
It is a common sense not to delete your admin user, but you can list it in the feature request list if you want, link is in the product description
cozideveloper
Hello, this is a great app! Is it possible to change the language of the frontend and backend of the site to Japanese?
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Hello, this is a great app! Is it possible to change the language of the frontend and backend of the site to Japanese?
SoftServeSolution17
Auther
Hi,
Yes of course you can add your language, instructions are in the docs under Translate tab, matter of translating 1 json file.
SoftServeSolution17
Auther
Hi,
If you are referring to WP integration feature, it is an extension feature, hence requires an Extended License. And you can connect 1 WP site at a time, soon we will bring multi WP websites option, we have plans for that.
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Hi,
If you are referring to WP integration feature, it is an extension feature, hence requires an Extended License. And you can connect 1 WP site at a time, soon we will bring multi WP websites option, we have plans for that.
ecom1
Pre-purchase question I have 3 sites. Will I be able to publish news on them using your product? I don’t need to accept payments. Regular Licenses will work?
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Pre-purchase question I have 3 sites. Will I be able to publish news on them using your product? I don’t need to accept payments. Regular Licenses will work?
SoftServeSolution17
Auther
Hi,
If you are referring to WP integration feature, it is an extension feature, hence requires an Extended License. And you can connect 1 WP site at a time, soon we will bring multi WP websites option, we have plans for that.